TIM HORTONS

Upgrading critical systems in a 24/7 business is like changing the wheels on a moving car — it demands precision, planning, and zero room for error.
That was the challenge when Canada’s most iconic coffee brand, Tim Hortons, needed to modernize its video surveillance across dozens of locations in Southwestern Ontario.
The twist? Not only did the upgrade have to be seamless, it also had to integrate directly with Point of Sale (POS) systems to link every transaction with matching video footage.
Our approach
Scheduled installations during narrow 2 AM – 5 AM windows

Integrated surveillance feeds with POS data for real-time anomaly detection

Coordinated work across multiple locations without disrupting daily operations

The result
Enhanced security across all targeted stores

Instant access to synchronized video & transaction data

Zero downtime — every coffee poured, every Timbits served on time

Why it matters
For high-volume, multi-location businesses, security upgrades don’t have to mean operational disruption. With the right partner, you can strengthen security, add valuable analytics, and keep your operations running without missing a beat.